Theatre Rental Costumes
Theatre Costume Rentals

How To Order Theatrical Costumes...from CostumeHolidayHouse.com

On the web we offer everything you need to complete your order - except a costume plot. To obtain a costume plot from us, you must request one and we will deliver it by mail to you.

• View our Costume Catalog by show for examples of what we have to offer.
• View the Top Ten Reasons To Rent Your Theatrical Costumes From CostumeHolidayHouse.com
• Read and Understand: Policy - Procedures - Prices.
• Read entire How To Order page and its links - this page.
• Place your order three weeks in advance from your costume arrival date. To avoid rush charges!

• COMPLETED & SIGNED Contract
• Payment Method - Purchase Order from the schools only. Half down or credit card for all other orders.
• Circle needed costumes on plot or write on SEPARATE SHEET (include any specific needs with order).
• Complete all information and sizes on our Measurement form (have ONE person take all measurements -Preferably an Adult).
• Costume Worksheet.

Orders may be FAXED to: 419-334-7372 or Mailed to: Costume Holiday House, 3038 Hayes Ave., Fremont OH 43420

• Make sure all costumes and pieces are there.
• If anything is missing or does not fit - call immediately 
• We will ship replacement costumes out immediately 
• Save boxes to ship back rentals (remember how costumes and hats are packaged, so you can package them the same way for the return shipment)

• Call us immediately, to state why they weren't used.
• Send back before your show begins or you will be charged full rental price of costume.

• One person should be in charge of ordering the costumes. This is usually the director or costumer.
• A responsible, well-organized person should be chosen to supervise the actual use of the costumes. This may be the costumer or a wardrobe supervisor.

• The costumer or wardrobe supervisor and staff unpack costumes and hang them on racks.
• The costumer's packet found with the shipped costumes is opened and read completely.
• The Director inspects the costumes to see that they are what they intended.
• The Costumer the checks each costume against the yellow tickets that were enclosed in the costumer's packet to verify that each costume and all of its pieces have arrived. If a discrepancy is found, the costumer or director should call so that corrections can be made.
• Costumes are assigned to actors as shipped. You may remove the identifying tickets and plastic bags to save for the return of the costumes.
• Have the actors try on their costumes. If there are any problems, please call IMMEDIATELY or on the next business day. Replacement costumes will be sent ASAP.

• At the end of each rehearsal and performance, each actor is expected to hang their costume and it's accessories.
• Any repairs needed may be done according to the Care sheet included in the costumer's packet.

• At the end of each run, the actor is expected to return the costumes to the costumer or wardrobe supervisor. It is recommended that the costumes be turned in and checked off immediately after the last performance (This discourages the temptation to keep a costume part as a souvenir.)  If a piece is missing, it is easier to find immediately after the show.
• As a costume is turned in, the original ticket should be replaced on the costume, the costume bagged, and then placed in its original shipping box. The boxes (when full and no pieces found missing) should be taped and placed in the same area that UPS dropped them off in.
• We prefer to use UPS Call Tags (you do not need to Call (phone) anyone) to return your rental costumes, they will arrive as early as next business day after your show closes. If they do not show up the next day, they maybe running 1 or 2 days behind (at this point it is in the hands of your local UPS driver when they decide to pick up this shipment).
• The boxes MUST be ready when UPS arrives. In the unlikely event, we must issue a second set of Call Tags to pick up boxes that were not ready for pick up, you will be charged for the 2nd set of Call Tags and an extra week of rental.
• UPS will show up the same place they delivered the boxes, with all the needed labels and attach them to the boxes.
• UPS has three business days in which to pick up the costumes. If the costumes have not been picked up by Wednesday of the week of pick-up, please call us and let us know "UPS has not picked up our rental costumes from my production that ended 4 business days ago".